Fact or Fiction about ticketCMS

Over the past few years, some of our new and current customers have come to us with a range of questions from rumors or things they were told by competitors or unknowledgeable employees at the Ticket Exchanges. We figure it was time to put those rumors to rest.

Below is a list of many of those questions and if they are Fact or Fiction. You can also check out or Frequently Asked Questions. If you have a question that isn’t listed, please feel free to contact us. We are waiting to assist you.

Below is a list of many questions, concerns, and statements about ticketCMS / ATBS. 

ATBS is a One-Man Show or Brandon Crum is the only person behind ATBS.


ATBS was founded by two individuals, Brandon Crum & Adam Young, with a vision to help grow the secondary ticketing market by creating a world-class website that would benefit all ticket brokers regardless of business size in 2004. From that time, ATBS has grown substationally to include multiple offices and employees.

ATBS does not outsource any labor.


When labor is outsourced overseas you may get a lower rate, but the adage goes “You get what you pay for!” While it may seem cheaper upfront, the amount of time spent trying to get someone overseas to understand what you are wanting and the additional costs you’ll end up paying because they didn’t understand you the first time will quickly amount to more than hiring locally.

Second, outsourcing would not only cost ATBS more but it would in turn cost our customers more in time and money. If ATBS had to pay for a third party to develop or customize our software then that fee would in turn be passed along to our customers as many companies already do. Additionally, it would take longer for any work to be done due to time difference and language barriers.

ATBS websites are static and never update.


ATBS doesn’t sell static products. Period. All of our products including our websites and mobile websites include life-time, free updates to the code for the live of the version and feature additions. We understand that in order to be able to actually compete in todays secondary ticketing market, our customers websites must include the features, speed and security that consumers have come to expect.

ticketCMS Websites do not work on Mobile devices.


EVERY website ATBS makes is completely Mobile Responsive!

ATBS is owned by TicketNetwork or a Ticket Exchange.


We are not owned by TicketNetwork or any Ticket Exchange.

If you have any more questions check out our Frequent Asked Questions (FAQs), Contact us, or simply call us directly at (281) 392-9693.

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